Cielo Maya Beach Tulum

Absolutely loved the big rooms with fine views! The private beach was a perfect spot to relax, and snorkeling off the pontoon was epic. Seeing diverse marine life made my day. Also enjoyed taking out the canoes to explore the calm waters. Highly recommend this relaxing getaway!

We spent awesome time and did not want to leave. The hotel was gorgeous with stunning and marvellous location on beach. The room was impressive and absolutely perfect and had perfect views of the bay...

Our stay was fairly nice, loved great breakfasts.

We got a room with a Jacuzzi. The service was good, the food was nice! Besides, we have parked on-site.

Our stay was very nice! The cleanliness was amazing, and I loved the private beach setup. The kayaking was a highlight of the trip! Definitely would come back.

We recommend this hotel, spent here peaceful 3 nights. Helpful team like a manager. The room with all the comforts. The breakfast was included and had plenty of meals. The location was stunning and particularly good - near Oscar y Lalo's Restaurant, which is a long time favorite, enjoy the peacefulness, and the cenote.

The views from our room were stunning, and the constant ocean breeze helped make the heat more bearable. It was a peaceful getaway, and the staff was very eager to assist us whenever we needed help. The beach wasn't suitable for swimming due to rocky waters, which limited our activities. We enjoyed our stay, but it's wise to have a rental car to explore the area more easily.

Excellent service throughout our stay.

The air conditioning was inconsistent, and we endured multiple power outages, leaving us without electricity for hours. On top of that, the food quality was disappointing and overpriced, especially considering the lack of basic amenities like hot water. The experience fell far short of our expectations.

Just a perfect match for a speedy visit in Tulum with all in all great value for money. The kayaks were awesome but the beach was a bit rocky. Plan for a relaxing time as the area is still developing.

The views from my junior suite were amazing, and the staff were really good too. Kayaking right off the beach was a fantastic highlight that exceeded my expectations.

wifi connection was unreliable

The staff was amazing, providing attentive service and assistance. I appreciated the wide range of on-site activities like snorkeling and kayaking, as well as the tasty breakfast options with fresh fruits and pastries.

Some amenities were limited, and the car rental rates seemed a bit high.

The stay offered beautiful views from the Junior Suite, with cozy beds that enhanced relaxation . We enjoyed delicious meals, particularly the fish and shrimp in white wine sauce, a highlight. The peaceful atmosphere made it ideal for unwinding, though limited local activities could leave those seeking adventure a bit disappointed. A few amenities were also restricted, which slightly affected the experience.

We took advantage of the onsite activities like kayaking and snorkeling. The beach was perfect, and the rental car made getting around easy. Just a heads up.

We had a hiccup with one of the two reserved rooms not being ready, frustrating.

nice stay , but some improvements needed

The size of the room was spacious , offering a beautiful beach view, made mornings lovely. The architecture had a unique charm , and the service from the staff was attentive without being intrusive. We particularly enjoyed the eco-friendly practices throughout the hotel. The garden view areas were well-maintained and added to the hotel's tranquil atmosphere.

Unfortunately, the location was quite isolated, making it difficult to explore without a car.

The room I stayed in was spacious, clean, and had a luxurious king-sized bed which I really liked, plus it came with comfy slippers; the location was fantastic and within easy walking distance to all the places I wanted to visit.

Spacious rooms with balconies, plus awesome staff to help out when you need them 👍.